Celebrating one year of Zakya

A year ago, we launched Zakya with a vision: to provide a reliable, scalable, and affordable solution for retail businesses. Since then, we've had the privilege of empowering hundreds of retailers, helping them streamline operations and scale effortlessly. As we mark our first anniversary, we take this moment to reflect on our journey, celebrate our milestones, and most importantly, express our heartfelt gratitude to everyone who has been a part of this incredible ride.

Our commitment to promise

From day one, our mission has been to evolve with our customers’ needs. Over the past year, we’ve worked tirelessly to enhance Zakya with robust features and seamless integrations, ensuring businesses have the tools they need to thrive. Here are some of our key advancements.

Enhanced customer communication: One of the most significant strides we made was in communication and customer engagement. Recognizing the vital role of seamless interactions, we introduced some enhancements to our WhatsApp integration, allowing businesses to send bulk messages and engage through in-app chats. These updates have made staying connected with customers easier than ever.

Greater business control: Retailers also gained more control over their businesses with the introduction of sessions, enabling them to oversee employee sales activities at the billing front with greater precision.

Build brands with the app builder: Zakya's mobile store transformed the ecommerce landscape by empowering businesses to build their own online stores effortlessly with our app builder—a tool that has enabled businesses to craft their brands from scratch.

Seamless logistics: To support retailers operating on a national and global scale, we introduced key integrations such as Shiprocket and Envia, as well as new modules such as Delivery Challan and, E-Way bills making logistics and order fulfillment more seamless than ever.

Manage multiple businesses: We also improved our platform by adding multi-business support, which allows businesses to manage multiple ventures effortlessly in a single account. This update also enabled users of other Zoho services to join their accounts seamlessly with Zakya, resulting in a more connected and efficient business ecosystem.

New plans and automation: Understanding the growing needs of medium and large-scale enterprises, we introduced Professional and Premium plans with advanced automation features, ensuring businesses of all sizes have the right tools to scale efficiently. From enhancing communication to enabling complete automation, each of our updates has shaped Zakya into the robust product it is today.

Making this milestone even more special

To mark this occasion, we are thrilled to announce the release of an enhanced version of our Zakya Windows App. This all-new front-end billing application comes with an upgraded user interface, delivering a more personalized and seamless billing experience than ever before. With the introduction of Accent Colors, businesses can now customize their billing application theme to match their brand identity.

Productivity has also taken a giant leap forward, as all data synchronizations now take place in the background at regular intervals to ensure uninterrupted billing operations. The optimized cart further streamlines the checkout process, making transactions faster and smoother for both businesses and their customers. Additionally, businesses can now obtain this application directly from the Microsoft Store, ensuring a secure and hassle-free installation experience.

This version has been released exclusively to customers onboarding from today; we are planning to roll it out to existing customers in the coming weeks. If you’d like to experience it now, please reach out to support(at)zakya.com.

Gratitude to our team and customers

None of this would have been possible without the dedication of our incredible team—the product developers, support specialists, and sales warriors—who have worked relentlessly to bring the best experience to our customers. Their unwavering commitment is matched only by the trust and enthusiasm of our customers, whose feedback and support continue to inspire us every day. Here are some words from our customers:

"Choosing Zakya was the best decision for my business. We'll confidently rely on Zakya, even as we grow 10 times and beyond."— Nandhini, Founder, Snuggles

"I will recommend Zakya to any business who is looking for a scalable software that keeps growing along with our business. You can get your business up and running on Zakya in less than 10 minutes, with just your inventory data!"— Dharnish B R, Managing Partner, Svasti

"With Zakya's seamless transition and user-friendly interface, training became unnecessary. Our employees started using it effortlessly from the moment of implementation." — Bharathi Kannan, Co-founder, Fresh Mills

"I can't thank the Zakya team enough for their constant support. Their around-the-clock assistance has been invaluable for our startup." — Varsha Kumar, Founder & Director, House of Tuhil

"Zakya—for me—is a simple, logical, and accurate solution that has everything a business needs. It's the simplest solution that can give you maximum growth you didn't expect." — H. Kaleemullah Shariff, Cluster Manager, Rade Street

"Zakya not just facilitated digitization by making it a paperless environment but has also contributed to making it ownerless." — Subashini, Co-founder, Wanaw Enterprises

Celebrating one year of Zakya

Celebrating one year of Zakya

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Raghav Krishna E